Please read this Privacy Policy carefully. In it you will find important information about the processing of your personal data and the rights recognized by the current legislation on the matter. 

In general, the fields in our forms that are indicated as required must be filled out in order to process your applications.

Who is responsible for processing your data?

Data Controller: MANAGEMENT HOTELERO PIÑERO S.L.

VAT No.: B57211732

Postal Address:    Plaza Mediterráneo nº 5, 07014 PALMA DE MALLORCA, BALEARIC ISLANDS

Data Protection Officer: dpd.privacy@grupo-pinero.com

What personal information do we collect?

When you connect to our wifi internet access service, we obtain your identifying data such as IP address and MAC address..                         

What will we process your data for?         

Your data will be processed to provide the service and to manage the security of the WIFI internet access platform. They will also be processed for the management and improvement of quality at group level, as well as for the definition and control of standards for all companies and brands of the Piñero Group.

Who may we disclose your data to?

Personal data will not be disclosed to third parties, unless required by law.

Legal basis for processing

The basis for the processing of your data is the management of the legal relationship that is established with you, the provision of requested services and compliance with legal obligations.

The management of the security of the Internet access platform is based on the existence of a legitimate interest.

Processing for standard management and quality improvement purposes is based on our legitimate interest in improving our processes and providing the best possible service to the customers of the Piñero Group companies and brands.

How long will we keep your data? 

The data processed for service provision, safety management, group standards management and quality management will be retained for the duration of the guest's stay. 

What are your rights?

You have the right to obtain confirmation as to whether or not we are processing your personal data and, if so, to access them.  You can also request that your data be corrected when they are inaccurate or that incomplete data be completed, as well as request deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request that the processing of your data be limited. In such a case, we will only process the data in question for the formulation, exercise or defense of claims or with a view to protecting the rights of others. Under certain conditions and on grounds relating to your particular situation, you may also object to the processing of your data. In this case we will stop processing the data, except for compelling legitimate reasons that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims. Likewise, under certain conditions, you may request the portability of your data to be transmitted to another data controller.

You may revoke the consent you have given for certain purposes, without affecting the lawfulness of the processing based on the consent prior to withdrawal, and file a complaint with the Spanish Data Protection Agency.

To request your cancellation of processing for commercial purposes you can send an email to the following address: newsletter@bahiaprincipe.com

To exercise your rights, you must send the data controller a request accompanied by a copy of your national identity card or other valid document identifying you by regular mail or email to the addresses indicated in the section "Who is responsible for processing your data?".   

For further information on your rights and how to exercise them, please visit the Spanish Data Protection Agency's website at http://www.agpd.es.